Shipping

Shipping Policy

Last updated: 10 November 2026 · Part of our Terms and Conditions

1. Where We Ship

• We ship within India only, to pincodes our courier partners serve.
• If we cannot serve your pincode, we will tell you before the Final Payment Email and refund you (Refund Policy, Section 3).

2. When We Ship

• Estimated delivery is by 31 March 2027. This is an estimate only.
• Products ship in the order reservations were confirmed (Terms, Section 4).
• We dispatch only after the balance is paid in full.

3. Shipping Charges

• Shipping within India is free.

4. Delivery Address

• We take your address when you reserve, and you confirm it when you pay the balance.
• To change it before dispatch, email support@dokidek.com from the email you reserved with.
• We are not responsible for failed delivery caused by an incorrect address.

5. Dispatch and Tracking

• When your Product ships, we email you the courier's name and a tracking link.
• Delivery usually takes 3–8 working days after dispatch.

6. On Delivery

• Please record a video of yourself opening the box. Claims for transit damage are handled under the terms of sale and may require this video.