Terms

Terms and Conditions

Last updated: 10 November 2026

1. Overview

These Terms are an agreement between you and Harshit, an individual resident in India, of Amb, District Una, Himachal Pradesh, India, trading as "DOKIDEK" ("we", "us", "our").
By using dokidek.com (the "Website") or making a reservation, you agree to these Terms and to our Refund and Cancellation Policy, Shipping Policy and Privacy Policy, which form part of them.
These Terms are an electronic record under the Information Technology Act, 2000, and require no signature.

To reserve, you must be 18 or older, competent to contract under the Indian Contract Act, 1872, and resident in India.
You must give accurate details and keep your email and delivery address up to date.

The DOKIDEK Aurora (the "Product") is in development. We may change its design, specifications, components or software before dispatch.
Images, films and renders on the Website are for illustration only.
If a change materially reduces the screen, connectivity or core function, we will email you before the Final Payment Email (see Refund Policy, Section 3).

Reservation. ₹999 (the "Reservation Amount") reserves one Product. It is an advance against the price, not a sale.
Confirmation. A reservation is confirmed only when payment succeeds and we email you a confirmation.
Batch size. 250 Products in total. Reservations close early once all 250 are reserved.
Limit. One reservation per person. We may cancel reservations that share an email, phone number, payment method or address.
No transfer. Reservations are personal and cannot be sold or transferred.
Allocation. Products are allocated in the order payments succeed, as recorded by our payment partner.
Minimum. Production starts once 100 reservations are confirmed.
Reservation period. 12:00 am (midnight) on 12 November 2026 to 11:59 pm on 25 November 2026, IST. We may extend it, or cancel all reservations if fewer than 100 are confirmed.
Final payment. About 30 days before dispatch, we email you a link to pay the balance (the "Final Payment Email"). You must pay within 72 hours and confirm your delivery address.
Lapse. If you do not pay within 72 hours, your reservation lapses and the Reservation Amount is forfeited.
Refunds and cancellation. Governed only by the Refund and Cancellation Policy.
Sale. Paying the balance completes your purchase. Terms of sale, covering invoice, returns and warranty, will be published before any Final Payment Email is sent.

Price: ₹24,999, including GST. The balance after the Reservation Amount is ₹24,000.
The price is locked for confirmed reservations and will not be increased.
Shipping within India is free.
Payments are processed by Razorpay Software Private Limited. We never receive your card, UPI or bank details.
If a price is shown wrongly because of an obvious error, we may cancel the reservations affected (see Refund Policy, Section 3).

We deliver within India only.
Estimated delivery is by 31 March 2027. This is an estimate only, and time of delivery is not of the essence.
Ownership and risk pass to you on delivery, after full payment.
See the Shipping Policy.

The Website, the Product, its software, and the DOKIDEK name and logo belong to us or our licensors. Nothing in these Terms transfers any of these rights to you.

Payments, email, hosting and delivery are provided by third parties, whose terms also apply.
We are not responsible for third-party websites we link to.

We aim to keep the Website accurate and may correct errors or omissions at any time.

We may suspend your access or cancel your reservation for fraud, false details or breach of these Terms, or if we cannot make or supply the Product. Refunds are made under Refund Policy, Section 3.

To the extent permitted by law, the Website is provided "as is" and "as available".

Our total liability for a reservation is limited to the Reservation Amount we received.
We are not liable for indirect or consequential loss, or for loss of profit or data.
Nothing in these Terms limits liability that cannot be limited by law, or your rights under the Consumer Protection Act, 2019.

You will indemnify us against losses arising from your fraud or your breach of Section 2 or 12.

Not enforcing a right does not waive it.
These Terms, together with the policies listed in Section 1, are the entire agreement between us on reservations.

We may transfer these Terms and your reservation to a company we incorporate. We will notify you by email.
You may not assign your rights under these Terms.

These Terms are governed by the laws of India. The courts at Una, Himachal Pradesh, have exclusive jurisdiction.
This does not affect your right to approach a Consumer Commission under the Consumer Protection Act, 2019.

We may update these Terms by posting the new version here. Changes do not apply to reservations confirmed before they are posted, unless the law requires otherwise.

Notices to us must be sent by email to support@dokidek.com.
Notices to you go to the email you reserved with, and are deemed received when sent.
Our Grievance Officer is listed on the Contact page. Complaints are acknowledged within 48 hours and resolved within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.